Privacy Policy
This Privacy Policy explains how Latinovibes (“Latinovibes,” “we,” “our,” or “us”) collects, uses, stores, and shares information when you use the Latinovibes mobile application, website, and related services (collectively, the “Services”).
By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information we collect
We may collect the following categories of information:
- Account information, such as your email address, login credentials, or profile information you provide when creating or using an account.
- Subscription and purchase information, including information related to your subscription status, plan type, and purchase restoration status.
- Usage and progress information, such as onboarding responses, saved items, progress through content, path selections, and other in-app activity needed to provide the product experience.
- Device and technical information, such as app version, device type, operating system, crash or diagnostic information, and basic technical logs.
- Support or communication data, if you contact us directly.
2. How we use your information
We may use your information to:
- Provide, operate, maintain, and improve the Services.
- Create and manage user accounts.
- Provide personalized content, recommendations, and roadmap experiences.
- Process and manage subscription-related access.
- Restore purchases and verify access to premium features.
- Monitor app performance, troubleshoot issues, and improve reliability.
- Respond to support requests or legal requests.
- Protect against abuse, fraud, or misuse of the Services.
3. How purchases and subscriptions work
Subscription purchases made through Apple are processed by Apple, not directly by Latinovibes. We may receive subscription status and entitlement information from our subscription management providers in order to grant or restore access to premium content.
4. Third-party services
We may use third-party service providers to help operate the Services, including providers for authentication, data storage, subscription management, analytics, crash reporting, and customer support.
These providers may process information on our behalf only to the extent necessary to provide their services to us and subject to their own privacy and security obligations.
5. Data sharing
We do not sell your personal information. We may share information only in the following circumstances:
- With service providers that help us operate the Services.
- If required by law, regulation, legal process, or governmental request.
- To protect the rights, safety, integrity, or security of Latinovibes, our users, or others.
- In connection with a merger, acquisition, financing, or sale of assets, subject to appropriate safeguards.
6. Data retention
We retain information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and maintain legitimate business records.
7. Account deletion and your choices
You may be able to access, update, or delete certain account information through the app. If you request deletion of your account, we will delete or anonymize your personal information as required by applicable law, subject to legal, security, fraud-prevention, and accounting obligations.
8. Security
We take reasonable administrative, technical, and organizational measures to protect information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Children’s privacy
The Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can take appropriate action.
10. International use
If you use the Services from outside the country where our systems or providers operate, your information may be processed in other jurisdictions that may have different data protection laws.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we may update the effective date above and, where appropriate, provide additional notice.
12. Contact us
If you have questions about this Privacy Policy or your information, contact us at:
hugo.vinuesab@gmail.com